Institute of IC Great e.g. authentic IC: RT:@blowndes “we used digital to involve staff in action plan for office using conversation to shape it” #commschat
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March 31, 2015 Transcript of #CommsChat and the ‘Digital Renaissance’ communicator
Last night #CommsChat was guest hosted by Elizabeth Marsh, director of research at Digital Workplace Group (DWP). Elizabeth Marsh is the co-author of The Digital Renaissance of Work, she discussed this concept and its affect on the communicator.
Read the highlights here:
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@digitalsanity I guess a ‘digital renaissance’ communicator is probably the kind of person who joins #commschat – seeing new possibilities to connect 🙂
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@philspray Digital channels are great for two way engagement. Shouldn’t assume all employees are hooked into latest platforms though #commschat
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@Helenw7 T2: Employees have a voice and can post their own content/stories making it far more authentic #commschat
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@finncath30 @CommsChat it gives staff a voice and allows two way communication in an open and transparent way #commschat
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@abthinks @CommsChat it’s no longer the most senior voice that gets listened to, it’s the most interesting and convincing #commschat
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@kev_mcdougall #commschat I don’t think Digital gives all employees a voice. In fact it probably alienates some
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@CommsChat Many internal cultures need a shake up. Employers should value employee brand loyalty as highly as their customers #commschat
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@kev_mcdougall @digitalsanity I agree, although those who use it can help embed it more widely. Overuse of email doesn’t help #commschat
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@CommsChat A3 it gives everyone a voice and this is positive .. It brings Transparency all a long #CommsChat
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@CommsChat To keep it fresh, it can always help to have disruption in internal culture. Always changing, always improving. #commschat
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Training & guidance comes in here @kev_mcdougall – eg. champion networks like Barclays, or reverse mentoring like Bosch #commschat
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@digitalsanity #commschat remember when i talked about dad before he died on yammer and we had shared ‘what we learned from our dads’ yam?
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@digitalsanity we’re a small team with no budget so combine the tried and tested with freemium services and do our best with it #CommsChat
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@digitalsanity #commschat Exactly that a digital divide. I’m not talking about a lazy generational thing but a gap in attitudes
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I think communicators have a really important role in helping us learn to become more connected in digital worlds @paulmillersays #commschat
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#commschat answering my own question think we can/will learn how to connect digitally in ways that feel ever more human – it’s early days
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Our comms mgr @DWG @EphraimJF has been a ‘positive disruptor’ in my view, encouraging to communicate our passion for what we do #commschat
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@IoICNews @digitalsanity Very true. Employees should be empowered and hopefully take pride in their role/employer/brand #commschat #IC
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@kev_mcdougall I think it does if orgs are implementing #ESNs – why do you think it alienates? #commschat
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T3: How can a communicator be a ‘positive disruptor’ and challenge the status quo? Does internal culture need disruption? #commschat
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@blowndes With so many channels in the #digitalworkplace how do you choose the best channel mix both on- & offline? #commschat
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@kev_mcdougall That’s a real danger. Can you say more? There is a potential digital divide in orgs also. #commschat
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Very true @abthinks – I’ve seen this in my org through growth in blogs written by & for staff. They’re brilliant! @CommsChat #commschat
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@CommsChat communicating like a human being has never been more important! Be witty, tell stories & above all, listen #commschat
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T2: digital comms can be be more human and relatable but can also lead to info overload. Important to target carefully. #commschat
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#commschat do people think the digital world of work brings us closer to each other or creates isolation?
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#commschat I don’t think Digital gives all employees a voice. In fact it probably alienates some.
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@CommsChat it’s no longer the most senior voice that gets listened to, it’s the most interesting and convincing #commschat
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@digitalsanity I think we ended up with a better result, although still need offline engagement to reach others too #commschat
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@blowndes Great example, engaging people early on and giving them a voice is so important #commschat
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@CommsChat HR needs 2 speak 2 employees like humans in a personal way. That’ll feel more authentic + increase employee engagement #commschat
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@markrobertparry @digitalsanity or enable teams to tell it themselves if the digital tools are available #commschat
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Digital #IC facilitates employees being able to express their views & opinions @CommsChat #commschat
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T2: we used digital to involve staff in an action plan for the office; using conversation to shape it early on #commschat
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@digitalsanity Every team/division in an organisation has a story to tell. #InternalComms should find it and tell it #commschat
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@CommsChat it gives staff a voice and allows two way communication in an open and transparent way #commschat
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@CommsChat T2/ Digital can help to involve staff in decisions, not tell them what few have agreed #CommsChat
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@CommsChat Large orgs can have an issue with silos. Quality content focussed on the human element can bring colleagues together #commschat
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@markrobertparry Is there relatable/human content to tap into eg senior blog in own voice? If not hard it’s to be ambassador #commschat
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T2: Employees have a voice and can post their own content/stories making it far more authentic #commschat
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Good evening @CommsChat. Hello #commschat participants.
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@CommsChat Employees should be encourage to post positive content about their employer. They are potential brand ambassadors #commschat
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@paulmillersays shows the potential in his post about creating IKEA’s ‘fika’ in the #digitalworkplace https://www.linkedin.com/pulse/7-ways-create-ikeas-fika-digital-workplace-paul-miller?trk=prof-post … #commschat
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@CommsChat Digital helps busy, mobile expert staff to keep up, find solutions and share. #CommsChat
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@philspray Yes we need to understand audience needs & use all channels. The best comms/ intranet teams don’t get high on the tech #commschat
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T2: How is communications becoming more human, personal & authentic in the digital renaissance era? What is role of #IC in that? #commschat
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Digital channels are great for two way engagement. Shouldn’t assume all employees are hooked into latest platforms though. #commschat
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Tonight’s #CommsChat has begun and is on comms & the digital renaissance, with guest @digitalsanity from @IoICNews Join in!
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We’re talking digital renaissance on #commschat with #ioiclive15 speaker @digitalsanity – A1 how can digital be used effectively in #IC?
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How are you encouraging more human-centred (authentic, maybe even vulberability at times) in #internalcomms? #commschat
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@slawsy85 @digitalsanity thanks for sharing that Jo #commschat
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I guess a ‘digital renaissance’ communicator is probably the kind of person who joins #commschat – seeing new possibilities to connect 🙂
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“@digitalsanity: 7 ways to tell if you’re a Digital Renaissance worker https://www.linkedin.com/pulse/20141105122152-11312417-7-ways-to-tell-if-you-re-a-digital-renaissance-worker?trk=mp-reader-card … #CommsChat” No.5 in particular! #comms
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@KeithLewisComms I think that’s really key. The transformation starts form within #commschat
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Good evening #commschat
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Evening @CommsChat – A1 More effective and engaged employees make better advocates externally #commschat
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@CommsChat heard that phrase years ago: implies an expansion of knowledge and creativity, which is what we face in comms #commschat
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Hi, I’m Helen and digital now allows for 2 way convo as opposed to just top down messaging in IC #commschat
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The ‘Digital Renaissance’ communicator makes messages more human, personal and authentic. Does that resonate? #commschat
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It’s v much about work becoming more human,defined by output not input, meaningful, not about place, more fluid #commschat
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T1: Or more generally, how can digital, now, be used effectively in #IC? #commschat
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Anyway, on to topic one: What is the digital renaissance and how will it affect communicators? #commschat
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Welcome all. A friendly reminder to please use the #commschat tag in every tweet or I shall retweet and I shall not be pleased. : )
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Evening all on #commschat!
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Elizabeth @digitalsanity will be speaking at the May event on the digital renaissance in internal comms #commschat
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#commschat: looks at all aspects relating to communications, When: Mondays, 8:00pm UK. #tweetchatshappeningnow
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Hi all, Brittany here from #commschat soon to be joined by @digitalsanity for our chat on the upcoming @IoICNews annual conference IoIC Live
Mark Parry 
Ben Lowndes 
Bashaer Al Kilani 
Spondulic 
Elizabeth Marsh 
Paul Miller 
Kevin McDougall 
Helen Deverell 
CommsChat 
Michelle Baillie 
ab 
Phil Spray 
Digital Impact Award 
finncath 
Shaun Harley 
Knowing ur Business 
Jo Short 
Keith Lewis 
Gnosis Media Group
See what others are talking about "Brittany Golob"
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