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February 6, 2020 #CommsChat on communicating during a health crisis

As the fears and informational challenges surrounding the outbreak of a new type of coronavirus swirl, healthcare communicators will discuss the role comms can play in a healthcare crisis. We’ll be joined by Rachel Royall from @CIPRHealth and another health comms expert.

Topics include:

  • Who should be communicating during a health crisis?
  • What impact does poor or uncertain comms have in this situation?
  • What role should healthcare providers play in communicating during a crisis?
  • How much should patients and families be told about a developing crisis?
  • How damaging are fake news and social media to the public understanding of a health crisis?
  • What should companies with stakeholders in an affected area do to communicate about their crisis management?

Join us! We tweet from @CommsChat and #CommsChat takes place every Monday, from 8-9pm GMT. Anyone can take part in the discussion – simply follow the hashtag here or on Twitter. If you can’t make the chat or would like to revisit it, a transcript will be posted to on Tuesday morning. We’d love to hear your suggestions for future topics – please get in touch with Brittany via Twitter or email or contact us on Twitter with your ideas.

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