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August 20, 2013 Transcript of this week’s #commschat on brand crises and reputation

Last night we discussed the issues facing brands who have suffered serious crises or continue to be involved in scandals. We had a huge number of tweetchat responses to our queries, with contributors discussing brand crisis, the qualities a brand needs to recover, damaged reputation and the importance of internal as well as external comms. […]

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August 13, 2013 Transcript of #CommsChat on corporate engagement

Last week on #commschat, we discussed communicating about a corporate sponsorship or partnership with guest @jackiefast from @slingshot_uk. Contributors discussed engagement, internal comms, social media and more. To find out more about the best corporate engagement projects in the UK, take a look at the Corporate Engagement Awards. Winners for this year’s programme will be […]

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July 30, 2013 Transcript of #commschat on conflict comms

Last week on #CommsChat, we discussed local stakeholder engagement, the social licence to operate and risk assessment in unstable political environments. @AlbanyAssociate shared their thoughts on the matter. Read more on social licence to operate and comprehensive communications. Some highlighted tweets: @albanyassociate Yes, requires power-sharing and openness to negotiation and understanding the other side. Mediators often […]

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July 9, 2013 Transcript of #CommsChat on cross-cultural social media

Last week, we were joined by two speakers from the CIPR’s social media event in London, @twofourseven and @allanschoenberg. They shared their thoughts and experiences working in international, multilingual and multicultural digital communications. Take a look at our highlighted tweets:   @allanschoenberg Q1: Social has accelerated globalization a number of ways: always on communication and local content […]

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July 2, 2013 Transcript of #CommsChat on niche sectors

Last week, @ncardwell led a discussion about communications in niche sectors. The chat explored the challenges that communicators face in these sectors and the way that companies perceive communications. Some highlighted tweets are below.   @ncardwell T1: Comms people bring a fresh perspective but, most importantly, our experience and confidence in communicating to niche sectors @DanielArda A1) […]

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