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This week's chat
- #CommsChat on how brands are responding to the pandemic
- Daily #CommsChat to keep communications flowing
- #CommsChat on internal comms during the Covid-19 crisis
- #CommsChat on employees as the gatekeepers to brand reputation
- #CommsChat on the use of video in internal communications
Latest CommsBlog
- Why internal comms has a role to play in building positive employee experience
- Mailrooms, the forgotten facility?
- Digital dieting: getting the right balance of tech in our lives
- The impact of GDPR on the PR industry
- Crisis comms, definition and best practice
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- Transcript
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September 23, 2014 Transcript of #CommsChat on changing employee behaviour continued…

@jenniwheller agreed. It’s about converting those who ‘lurk’ with information into active communicators & do-ers #commschat

@ciprinside@CommsChat and helping EVERYONE understand the business objectives in the first place & how their role supports them #commschat
- Ego Creative @egocreative
- An organisation just being better at the particular behaviour referred to? #commschat
- Sarah Mullins @sayr123
- @StephenBeynon#commschat people understand yet don’t agree with strategy & business really has to change, anyone experiencing that?
- Alive With Ideas @alivewithideas
- @CommsChat We see it happening slowly when the right strategies are put in place and buy-in is achieved #commschat
- CIPR Inside @ciprinside
- To true @matthewpartovi need to measure employee engagement/ happiness to show success across the board, not just one measure #commschat
- Steven Murgatroyd @steve_murg
- @matthewpartovi@ciprinside@CommsChat for me, that shows the business objectives were wrong to begin with #commschat
- jenniwheller @jenniwheller
- @CommsChat it can be very narrow – from getting people to use a new online tool, to really changing how people operate #commschat
- Sarah R Roberts @sarahrroberts
- @CommsChat@chuckgose simplifying is key. I use a lot of infographics in my Comms for this vey reason #commschat
- Alice Allen @AliOtter
- @CommsChat success is for me is when people show they understand the need for change. #commschat
- CommsChat @CommsChat
- T5: Is behavioural change something business can achieve? What would the resulting change mean for an org? #commschat
- Chuck Gose @chuckgose
- @CommsChat Exactly. #commschat
- Gemma McCall @Gezzabelle
- @CommsChat pre during and post event anyway (over a week later people still communicating through it) #commschat
- CommsChat @CommsChat
- .@chuckgose It also needs to be communicated in a way that line mgrs can pass on and WANT to pass on #commschat
- Rob Bridges @guerrillaHR
- @PaulSummerhill@jenniwheller@CommsChat yes, yes, yes. Enable, facilitate, coach, support, guide but never do it for them. #commschat
- Amanda Coleman @amandacomms
- @jenniwheller yes real sign of ‘engagement’ is when they know and will get involved #commschat
- Ego Creative @egocreative
- Without that translation comms can easily be dismissed. Relies on good line managers that understand their staff though #commschat
- Matthew Partovi @matthewpartovi
- @ciprinside@CommsChat what if the biz obs are met, but in a way that lowers employee engagement? is that still success? #commschat
- Paul Summerhill @PaulSummerhill
- @alivewithideas@HarknessKennett@CommsChat Encourages team to be more +ve & generates interest from comms folks & customers #commschat
- jenniwheller @jenniwheller
- Lovely to see some of @ciprinside conference sponsors on here tonight! #commschat
- Alive With Ideas @alivewithideas
- @sarahrroberts@philspray@tompcarney@sayr123 Hard to come by in many organisations…#commschat
- Sarah R Roberts @sarahrroberts
- @steve_murg@CommsChat measurement is not always quantitive but often how staff speak and relate to the change in question #commschat
- Sarah Mullins @sayr123
- @steve_murg@tompcarney@alivewithideas#commschat agree we ran conference week for 3k people last week all board & customers live on agenda
- Ego Creative @egocreative
- Line managers are crucial in turning top level strategies understandable to the general employee #commschat
- Alice Allen @AliOtter
- @CommsChat it depends on the behaviour you’re trying to change and how. Employee engagement scores are often affected. #commschat
- CIPR Inside @ciprinside
- Achieving the business obs as a core measure of success #commschat@CommsChat
- CommsChat @CommsChat
- .@StephenBeynon Indeed you do! #commschat
- Callum Austin @CalComms
- @CommsChat@jenniwheller give them tools & skills they need to be great communicators too. good comms is everyone’s responsiblity #commschat
- Stephen Beynon @StephenBeynon
- @CommsChat and you need leaders who listen of course. #commschat
- Steven Murgatroyd @steve_murg
- @CommsChat we need to measure better. Amount of people reading something isn’t change. Measure the action from the communication #commschat
- IC Up North @icupnorth
- @PaulSummerhill@alivewithideas@HarknessKennett@CommsChat bring the poosters idea back again? #thebigyak#commschat
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