Crisis Comms

April 11, 2013 #CommsChat on breaking bad news and crisis comms

Last week, the news that Lady Margaret Thatcher spread across the internet within minutes. Governments must and do have extensive mechanisms for breaking news such as this. Indeed spokesmen confirmed the rumours from the Ritz Hotel, where Thatcher had been staying. Companies also need or have mechanisms for spreading news, good or bad. The threat […]

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March 12, 2013 Transcript of #CommsChat on media relations

Last week, we featured author of The M-Factor: Media Confidence for Business Leaders and Managers, Tom Maddocks (@tommaddocks1) on #CommsChat. We discussed various aspects of media relations from crisis comms to social media. Take a look at some of our highlighted tweets below and check out Tom’s book via the link above. @Maxim_PR ‘No comment’ is […]

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March 8, 2013 #CommsChat on media relations with Tom Maddocks

Tom Maddocks (@tommaddocks1) has been a media skills expert and has been training communications professionals in media relations for the past ten years. Working in finance, technology and media, the media coach and journalist has a strong base from which to provide communications strategies and advice. His new book, The M-factor: Media Confidence for Business […]

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March 1, 2013 #CommsChat on corporate social media strategy

On Friday, the Holy See’s much lauded foray into social media – the @Pontifex account, deleted all of Pope Bendict XVIs tweets. The Vatican has said that its deletion of the tweets reflects the fact that the papacy is currently vacant. In this week’s #CommsChat we’ll be joined by Sean King (@seancontentking), CEO of Seven, […]

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January 15, 2013 Transcript of #CommsChat on digital comms in sport

This week, guests @joe_ferrari from NCFC and @adamhulme86 from QPR joined us in a #CommsChat discussing digital communications in football. They shared their thoughts on how best to use social media for community engagement, customer service and marketing. Here’s what Adam and Joe had to say about the most important things a football club must […]

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January 4, 2013 #CommsChat looks into the future with Stephen Davies

For our first #CommsChat of 2013, rather than predict comms trends for the year ahead, we’re going to skip a decade. Stephen Davies, the digital comms practitioner, blogger, biohacker, and senior consultant at 33 Digital, recently presented his series of predictions for what PR will look like in 2023. You can read Stephen’s entire set […]

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October 23, 2012 Transcript of #CommsChat with Digital Impact Award winners

On 22 October, there was a double helping of #CommsChat. We held a special lunchtime chat with CIPR presidential candidates @MitiAmpoma and @LionelZetter. Then, at the normal 8 p.m. GMT time slot, #CommsChat featured some of the winners of the Digital Impact Awards. The guests and participants chatted about the relevance of awards in the […]

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October 9, 2012 Transcript of #CommsChat with Richard Torrenzano on Digital Assassination

On 8 October, we were joined by Richard Torrenzano, CEO of the Torrenzano Group and co-author of Digital Assassination. We discussed digital security and vulnerability. Here are some tweets that stood out during the hour: @D_Assassination DA begins w/a willful act by someone who wishes to do harm through the internet @SteveJDownes nothing new in […]

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October 8, 2012 #CommsChat with Richard Torrenzano on digital assassination

Today may be Columbus Day in the United States of America, commemorating Christopher Columbus’ arrival in the Americas, but here we’re celebrating the weekly recurrence of #CommsChat Day – and tonight we’ll be joined by the chairman and CEO of the Torrenzano Group, Richard Torrenzano (tweeting from @D_Assassination). Richard has co-authored the book Digital Assassination […]

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February 14, 2012 Transcript of CommsChat with John Evans

For #CommsChat on Monday 13 February, we were joined by John Evans from Weber Shandwick to look at the use of mock crises in social media crisis training. John is the head of digital corporate, PA and financial EMEA at Weber Shandwick which has recently launched its crisis management tool, Firebell, in Europe. We looked at the […]

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