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September 25, 2015 #CommsChat on crisis communications

As the Volkswagen scandal continues to unfold, we talk about the communicator’s role in steering an organisation through some of its most challenging times. In this week’s #CommsChat, we will look at effective, and less effective, examples of crisis communications.

•  How is VW dealing with its crisis thus far?
• In the case of VW, it is the company at fault. How do you approach this type of crisis?
• How can you prepare an organisation for a crisis?
• What top tips can you share for managing a crisis?
• What should a crisis communications strategy include?
• What are the long term effects of a crisis on an organisation’s reputation?

Join us! We tweet from @CommsChat and #CommsChat takes place from 8-9pm UK time – for worldwide times, go here. Anyone can take part in the discussion – simply follow the hashtag here or on Twitter. If you can’t make the chat or would like to revisit it, a transcript will go up on Tuesday morning.

We’d love to hear your suggestions for future topics for #CommsChat – get in touch with Brittany by email or Twitter if you have any ideas.

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: crisis, Crisis Comms, PR