Transcript of #CommsChat on #thebigyak pt. 1 of 3

This week's chat

Monday’s #CommsChat featured a look at unconferences, the latest topics in #IC and a preview of the upcoming #thebigyak. @TheICCrowd‘s 2013 big event drew almost 200 internal communicators to London’s eBay campus to discuss the issues affecting internal communications. Back for a second year, #thebigyak will take place on 28 June, location TBA.

The discussion last night brought about some interesting points:

  • @theICcrowd  A1) Unconference format means you get out what you put in – people in the room decide what’s important to them & what to discuss
  • @danaleeson  A3 To learn.
  • @steve_murg  Learn something new, and dare I say it…steal an idea or two!
  • @jenniwheller  I’d love an answer on how to communicate and engage with remote/mobile/offline audiences that really works
  • @NafisaNathani  How to find new and relevant ways to engage, inspire and motivate up to four different generations of staff within one workplace
  • @DebsWhittingham  “you have two ears & one mouth, use them in that ratio
To see the full hour: part 1 | part 2
 

Transcript of #CommsChat with #thebigyak pt. 3 of 3

This week's chat

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    A3: to share ideas with sparky people going through similar successes/challenges

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    Hi there are various unconferences that take place. We read info from last yr & spoke to the organisers

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    to get inspiration for innovation – last IC event I went to I met & I went to see him last week 🙂

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    True . Often completely different orgs to your own can provide fresh approaches to ideas

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    A3) Reasons for attending IC events: To meet with other IC pros face-to-face, hear fresh ideas, network and keep up-to-date

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    A3: To expand my knowledge and to hear advice from those who have already been through the same struggles I have.

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    A3) to benchmark what i’m doing against the industry and learn new ideas

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    So is there an unconference handbook anywhere? or any useful guides/resources anyone can recommend?

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    A3) To hear that you’re not alone. Even if you are a team of one – there are always IC pros facing same/similar issues

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    Mix of unconference and planned sessions a good compromise between crowd-nominated content and placating stakeholders

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    not just events but visiting other organisations helps to problem solve

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    T3: Why do you attend IC events? What do you want to get from ?

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    Hi Kate . Any top unconference tips you can share with the crowd?

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    absolutely! Takes a bit of convincing though sometimes. Very worthwhile though

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    I did! We weren’t quite brave enough to do full day so did some sessions between planned agenda items

  • A2: Nobody liking or using my idea/launch/change programme/initiative. That’s the major thing that keeps me up

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    Hi true – wifi always a key consideration. It draws conversations from outside the room in for ppl who can’t come

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    I’ve attended some unconferences. We coped really well with the format. Wifi was very helpful too.

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    I always find you get the enthusiasm when they see it as a benefit to their work

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    Getting some great ideas for the unconference I’m co-hosting at on Thursday eve – thanks

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    Wow, thank you so much for the advice! Looks like I am going shopping for new tools 😉

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    A2: encouraging enthusiasm for comms & rather than box-ticking

  • carrying the pencil case to meetings is a bit odd at first but it works! I take notes in black & actions in red

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    . That’s interesting, how do you encourage non-clique behaviour or encourage introverts?

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    thanks …. I’m lucky to have an event it would fit right in on to 🙂

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    A2) Topics crowd members talk about a lot are IC measurement, planning and providing evidence of effectiveness cc

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    I agree, can be clique as result RT unconference can be dominated by individuals if not carefully handled

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    i took to colour categorising my emails and mirroring that with coloured pens in my noteboook!

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    . Fair point. I do like the sound of it. V bored of helping deliver formulaic predictable events in my own org

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    A2: I have a hard time keeping track of the small details. I need a better way to organize (like always)

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    . Yy, that can be true. Format can be daunting for the less extrovert or first time attendee

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    A2) All 3 co-founders are going to 1/2 May. It’s starting Thurs night with an unconference format

  • A2: Lack of planning. In we need to be more prepared then ever before

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    We know that used unconference format internally at her previous org too. Is starting to spring up more .

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    T2: What issues are keeping you awake at night? Are you participating in IoIC Live 14 on Thursday?

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    Good luck Tim RT : Ive got an event I’ve just decided to at thanks to 🙂

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    Definitely a view some may hold, but u have the control to make it a great event. You get what u put in.

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    Hi . We ran with apprx 130 IC pros last year. Bigger the group, more breakout sessions you can offer

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    also unconference can be dominated by individuals if not carefully handled – who shouts loudest

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    Ive got an event I’ve just decided to at thanks to 🙂

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    . Depends on the organisers I suppose to channel energies & focus. Plus good delegate mix

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    Its sounds like a great format. Do you think there are any limits to how many people it would work with?

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    flexible as issues for the blue lights change so quickly a fixed agenda can be irrelevant easily. + audience driven

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    Hi unplanned is the beauty of it – structure at start & end of the day, but crowd determine the conversation

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    i think people like to get answers to their problems – hearing case studies isn’t always helpful given differences

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    i struggle with unconference unless there is some structure somewhere!

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    Great to have no hierarchy, everyone has something to learn/share whatever your job title

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    Hi Unconference concept sounds refreshing and interesting. I’ve never been. But some may argue unplanned and lazy?

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    People can be nervous about unconference format to start with because it’s unfamiliar but it is great brainstorming opportunity

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    That’s a great comment – "everyone’s equal" at an unconference

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    Loose format = tailored sessions depending on delegates, ability to ask people to pick over problems as well as hear new ideas.

  • hi all underway now talking about – cant join unfortunately!

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    I have started to bring the principle inside our organisation but a step too far in reality!

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    I’ve been to a – was inspiring, informing & amazing way to learn & meet people. Love that everyone’s equal

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    yes & it’s fab. let me & do an unconference at a fire event & we learned loads

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    What do others think the benefits are to a loose programme?

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    A1) The beauty of unconference means if you don’t like the topic, you simply swap rooms aka "the law of 2 feet" to maximise time

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    MT : I attended tweetcamp which had an unconference stlye. Loads of flexibility & lets u learn lots quickly

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    A1) Unconference format means you get out what you put in – people in the room decide what’s important to them & what to discuss

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    Has anyone else out there attended an unconference, , or a similarly informal event?

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    . Indeed. I was a bit skeptical when attending last year, but the programme (or lack thereof) worked beautifully

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    It’s called because it’s a chance for IC pros to come and talk about comms & set the agenda (we did the same last yr)

  • Hi all, IC on 2nite’s agenda, I might learn something new!

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    But anyway, our first topic: Has anyone used the unconference format for events? What do you think of it?

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    Thanks! is also a lot of fun and really interesting. Highly recommended : )

  • I’ve got my lemon meringue ready – am I in time for

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    is a free unconference for IC pros, happening on 28 June. Full info via our website:

  • : 20 minutes to ” I might get involved in this tonight so apologies in advance if I stray into pure geekery

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    Hi – do you want to start us off w/a brief intro the ?

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    If you’re joining in, please use the tag (don’t just hit reply to me!) so that everyone can see your tweets

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    Evening all, we’re entering for the next hour. Join in by using the hashtag

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    : looks at all aspects relating to communications, When: Mondays, 8:00pm UK.

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    We’re joined by who will be discussing their upcoming unconference. We’ll also look at and much more.

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    Evening all. Brittany here from . Tonight we’re in for quite the hour

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    Transcript of #CommsChat on #thebigyak pt. 2 of 3

    This week's chat

     

    1.  

      Night all. Thanks . We look forward to continuing the conversations in person with IC pros at

    2. Great to see so many new IC pros joining the conversation tonight. Thanks . We’re really looking forward to

    3. Common comment I’ve received – ‘don’t use your iPad whilst in a meeting’ – my reply: ‘I’m multi-tasking actually’

    4.  

      What we need: big space for aprx 175 people, plus 5-6 breakout spaces London, 28/6. All ideas welcomed. Thank you v much

    5.  

      But don’t forget – 28 June. London. Yaks.

    6.  

      As for us at , it’s that time of night again and I’ll be signing off shortly. We’ll have the transcript up tomorrow for perusal…

    7.  

      If anyone can help out with the venue issues, direct your comments to , I’m sure they’ll appreciate it

    8.  

      I’m looking forward to this year’s edition and I’d like to thank for contributing tonight.

    9.  

      Our venue fell through few days ago (eek). However, we are confident the crowd can help us make it happen .

    10.  

      As a veteran, I can’t recommend enough snatching up a ticket before they’re gone.

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      We are after some advice from the crowd pls. We’re shortlisting venues & love to know if anyone could offer theirs?

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      To this day (and it was less than 6 months ago) the comment still makes me rage inside!

    13.  

      Sorry, had to jump away from the chat for a bit.

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      A6) Advice for the crowd – a new batch of tickets are released 9am tomorrow morning:

    15.  

      Just about to wrap up here on a lively and interesting . Still taking best/worst comms advice for another few minutes…

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      worst advice? ‘I’ve done your job, so I know exactly how to communicate’ (from a non comms, client side person!)

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      A6) Advice – don’t just pile on new comms channels, think about what you can retire. Reduce the level of noise to provide clarity

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      Best Advice: Trust your employees. When you do you will be amazed at the results

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      I responded with my special smile 😉 then made darn sure others around her were convinced otherwise

    20. Brill! RT : you have two ears & one mouth, use them in that ratio

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      worst advice: we don’t need to train managers on how to use the new online tool – they have no choice but to use it

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      do your audience research before starting any piece of work…eg why? before how/when? Avoid busy fool syndrome!

    23.  

      best advice received = don’t cling on to ideas – share them and use the feedback to develop them

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      Can also be a sign of a martyr > “: Weekend shows commitment, enthusiasm

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      A6 If I disagree with you but we still go with ur idea u better believe we will test, analyse & evaluate in 3-6 months

    26.  

      Worst advice? I was told that focusing comms skills training on line mgrs rather than Board was "career limiting" 😀

    27.  

      Arrived at Victoria, now to get home with an impending . See you soon peeps

    28.  

      A6) Get to know as many ppl as poss in your org – all levels/locations. You need eyes & ears everywhere to know reality of biz

    29.  

      Thinking: : Last topic..T6: What is the best or worst comms-related advice you’ve ever given or heard?

    30.  

      worst was ‘sometimes we just have to say yes, even if we know it won’t work’. Safe to say I disagreed strongly

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      A6) my best is still "If you accept it you have to expect it"

    32.  

      Last topic, it’s an important one!: T6: What is the best or worst comms-related advice you’ve ever given or heard?

    33. weekend date means u really want to be there & are committed to learning, the was amazing

    34.  

      if you’re truly committed and passionate about what you do then a weekend date is irrelevant. I think about it 24/7!

    35.  

      that may have also been caused by all the sugar in the swag bags… 🙂

    36.  

      while I’m keen, some people like to keep weekends free for time with the family. i completely understand that

    37.  

      A5) There’s never going to be a date to suit everyone, but a (hopefully) sunny Saturday helps!

    38.  

      High energy and felt a bit Breakfast Club (in a good way)